Daily flooding of booking requests, guest inquiries, and customer feedback can be overwhelming for hospitality and travel businesses. At Centelli, we’ve created an AI-led, Custom Email Triage tool that automates the sorting, prioritizing, and routing of incoming emails — ensuring every important message is actioned promptly.

CommsIQ is a specialized AI model, trained with real hospitality conversations data. It expertly handles real-world scenarios and continuously learns to improve accuracy and response handling.

Why hospitality brands choose us:

Faster, automated handling of reservations, inquiries, and support emails

• 24/7 inbox management with zero downtime

• Seamless integration with existing booking and CRM systems

• Powered by Digital Worker technology for accurate, real-time sorting

Trusted by clients across sectors, we’re a UK-based intelligent automation company having helped many well-known hospitality brands cut response times, improve service quality, and boost overall operational efficiency.

Serving UK/Europe, USA, India, and UAE. Book a free consultation today!